But when it comes time to collect payments for the service, the city often comes up empty.
"I thought everybody paid," says Jim Miller.
Jim Miller could hardly believe it when we told him how many of his neighbors aren't paying their bills.
"Sure it's frustrating," says Miller.
According to the city's finance director, since 2006 residents not paying trash pickup and public safety fees have racked up about $500,000 in debt to the city.
"There's no particular consequence or repercussion for non-payment," says Tasha Thompson.
During a Monday meeting city officials discussed potential solutions including placing collection responsibilities under Maumelle Water Management where non-payment would result in water being cut off.
"We as a city I think have swept this under the rug for a while and now we are starting to take it seriously," says Preston Lewis.
Also discussed, adding delinquent bills to property taxes. Alderman Preston Lewis says fixing the problem could provide money for city projects.
"There are certain improvements out here that we can have for residence but you can't do that when you're letting one out of 12 citizens not pay their bill."
Jim Miller says those who don't pay should have their trash left at the side of the road.
Either that or the city should stop collecting a check from him.
"If they get theirs free why shouldn't I?"
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